We are seeking a flexible, enthusiastic and hard working individual who wants to play a major part in small firm. Please see our website for further information about us.
You will actively contribute to the smooth running of the business, with responsibility for developing and maintaining efficient administrative (and financial) systems, providing a practical interface between the company and its clients, and supporting routine saleroom practices.
General Administrative Tasks will include:
· Daily use of our back-office auction system, knowing where to find essential information and print out standard documents
· Inputting routine information into our system, e.g. entering new clients, property receipts, client bids etc
· Taking credit/debit card payments and marking them off accurately
· Liaising with key packing and shipping associates, preparing items for collection and necessary paperwork
· Making appointments for the valuers, ensuring everyone has the information they need
· Inputting information into summary reports e.g. valuation and probate reports
· Organising filing systems to archive documents
· Ordering new office equipment such as stationery and general supplies
· Ensuring an efficient, presentable, and pleasant reception and office environment for the team and guests
Contribution to the general saleroom cycle will involve
· Assisting as part of the team e.g. lotting up, packing/unpacking/organising stock prior to the sale
· Taking an active role to ensure the smooth running of the business on sale and viewing days
· Keeping track of the collection of purchases and unsold items along with chasing clients who are slow in this
Excellent Communication Skills are required:
· You will be the first point of contact, welcoming visitors to the building and over the phone
· You must communicate effectively with clients via email, over the phone or in person and passing on information as necessary
· You will be responsible for your email inbox and managing the primary 'info@' inbox, responding to messages and passing on information/queries as necessary
Job Type: Full-time
Pay: £24,500.00-£28,000.00 per year
Experience:
* Customer service: 1 year (preferred)
* Administrative: 1 year (preferred)
Language:
* English (required)
Work Location: In person