Senior Business Systems Analyst (Salesforce) - Cambridge
Hybrid Working - 2 days a week in the office
£65,000 -£77,000 + Bonus & Benefits
Our client who is a fast scaling global SaaS business seeking a highly capable and forward-thinking Senior Business Systems Analyst to join its Business Systems team.
This role plays a critical part in shaping, optimising and scaling the systems that underpin international SaaS operations. Acting as a trusted partner to Finance, Sales, Marketing, Customer Success and Operations, the successful candidate will translate complex business challenges into robust, scalable and data-driven solutions.
In addition to core responsibilities, the role includes line management of a Junior Business Systems Administrator, providing mentorship, workload oversight and day-to-day guidance to ensure high-quality delivery and professional development.
The Role
Business Analysis & Process Optimisation
1. Partner with senior stakeholders to gather and define functional and technical requirements
Salesforce Administration (Core Requirement)
2. Own and manage day-to-day Salesforce administration, including configuration, Flows, reporting, data management and permissions
Systems Ownership & Integrations
3. Contribute to the optimisation of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI and Power Automate
Data, Reporting & FP&A Support
4. Analyse operational and financial data to generate actionable insights
User Support & Line Management
5. Provide high-quality 2nd-line technical and functional support
The Ideal Candidate
6. 4+ years' experience in a Business Systems Analyst, Salesforce Administrator or similar systems-focused role within a SaaS or technology organisation
7. Strong hands-on Salesforce configuration experience (Administrator certification preferred)
8. Demonstrable FP&A experience, including budgeting cycles, forecasting and KPI reporting (highly beneficial)
9. Strong analytical and problem-solving capability
10. Excellent stakeholder engagement and communication skills
11. Experience documenting processes, specifications and workflows
12. Highly organised, with the ability to manage competing priorities
Desirable experience includes Oracle NetSuite administration, Celigo integrations, Atlassian tools, Power BI, Power Automate and API-based system integrations.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.