Retail Motor Claims Technical Strategy Leader
Join the AXA UK team as a Retail Motor Claims Technical Strategy Leader. Our ambition is to help our customers live the life they love – knowing we have their back every day. We’re a supercharged team that takes accountability, learns, and wins together, putting the customer at the heart of everything.
What you’ll be doing
* Lead the development of technical strategies for Motor Claims, focusing on indemnity performance and technical integrity.
* Support the Head of Technical and operational teams to analyse performance and implement best practices.
* Represent claims in technical forums relevant to Motor Claims, influencing strategy and approach.
* Collaborate with QA teams to identify leakages and areas for process optimisation in Motor Claims.
* Participate in large loss reviews, trend analysis, and QBRs to drive continuous improvement.
* Act as a final technical referral point for the Motor claims team, providing guidance on complex claims issues and technical best practices.
What you’ll bring
* Good knowledge of the Motor Claims market and ability to identify opportunities.
* Deep understanding of Motor Claims technical strategy development and processes.
* Analytical skills, attention to detail, and the ability to translate data into actionable insights.
* Strong stakeholder management and communication skills, with the ability to influence to Director level.
* Relevant insurance qualifications (e.g., ACII or equivalent).
This position is defined as an Insurance Distribution Directive (IDD) role under the IDD regime, which means that in addition to pre‑employment screening checks, the successful candidate will be subject to background screening every four years with an annual declaration in interim years.
What we offer
* Competitive annual salary dependent on experience.
* Annual company & performance‑based bonus.
* Contributory pensions scheme (up to 12% employer contributions).
* Life Assurance (up to 10× annual salary).
* Private Medical Cover.
* Company Car Allowance.
* 28 days annual leave plus Bank Holidays.
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
* Well‑being services & resources.
* AXA employee discounts.
To apply, click the “apply for this job” button, log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and do not discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For support, please email kate.wilding@axa‑uk.co.uk.
About AXA Retail
AXA Retail helps people live the life they love, knowing we’ve got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We’re a dynamic team of experts completely committed to making sure our customers ‘get back to the good stuff’ when the unexpected happens.
Work Location & Schedule
You’ll work at least two days a week (40%) away from home at our office location, visiting clients or attending industry events. In the future, this may increase to three days a week (60%).
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
#J-18808-Ljbffr