MIM is the global leader in Major Incident Management training and certification. We work with organisations like Visa, Amazon, NHS, and Deloitte to transform incident response performance and leadership culture.
We're expanding our delivery team and are seeking x3 exceptional
Associate Trainers
to deliver MIM Professional, Expert, and Director courses to our growing global client base.
Type:
x3 Freelance Associate / Contract
Location:
Remote or On-site (UK / Global delivery as required)
Rate:
Competitive daily rate + performance bonuses
Reporting to:
Operations Director
Key Responsibilities
* Deliver MIM training sessions (virtual, classroom, or hybrid) using our official content and frameworks.
* Facilitate engaging discussions, practical exercises, and real-world case studies.
* Maintain MIM brand and high-quality training standards.
* Participate in periodic calibration and "train the trainer" sessions.
* Contribute to continuous improvement of materials and learner experience.
* Accurately report session feedback and participant scores.
Essential Skills & Experience
* Proven background in
Major Incident Management
,
Service Management
, or
IT Operations Leadership
.
* Confident facilitator with strong presentation and communication skills.
* Prior experience delivering corporate training or workshops (virtual or classroom).
* Understanding of ITIL, DevOps, or related frameworks advantageous.
* Professional, reliable, and client-focused.
Preferred Certifications
* MIM Professional, Expert, or Director (or willingness to complete)
* ITIL, ISO 20000, or equivalent service management certifications
What We Offer
* Access to global delivery opportunities and enterprise clients.
* Fully prepared, world-class training materials and support.
* Ongoing certification, mentoring, and brand recognition as part of the MIM global network.
* Option to progress to
Lead and Master Trainer
roles.
How to Apply
Send your
CV and short video (1–2 mins)
introducing yourself and why you'd like to join the MIM trainer network to:
Subject: "Associate Trainer Application – [Your Name]"