We have an exciting opportunity for an experienced B2B IT Account Manager professional to join this IT company to manage their inbox dealing with enquiries for PC components and hardware. This role is a newly created position due to the demand and has great plans to develop so the person can really adapt this role and grow it. This role will be located within the technical and customer services teams and will also involve supporting the customer services as and when required. A great company to work for, they are relaxed in their approach but are growing and have some strong opportunities within their business. So if you are a commercially minded individual who enjoys growing relationships with clients, resellers and trade partners and have a passion for PC hardware then this might be the role for you!
Job Description
* Develop and manage relationships with B2B clients (resellers, SMEs, trade customers)
* Identify new business opportunities and generate leads using existing data from lapsed clients and customers as well as seeking new businesses
* Advise customers on PC components and custom system builds
* Prepare quotes and negotiate pricing and contracts
* Manage the full sales cycle from the initial enquiry to delivery
* Set up new clients on the systems and complete required checks
* Work closely with procurement and build teams to ensure fulfilment of orders
* Monitor market trends and competitor pricing
* Maintain accurate records in CRM systems (e.g. Zendesk / HubSpot / Salesforce)
Candidate Requirements
* Experience in B2B sales or account management is essential
* Strong knowledge of PC components (storage, CPU, GPU, etc.)
* Experience in IT hardware
* Good written and verbal communication skills
* Results driven individual who can work to deadlines and targets
* Ability to manage multiple accounts
* Experience with pricing and margins
* Good IT skills
* Experience in IT hardware distribution or systems integration is desirable
This role is commutable from: Hanley, Stoke on Trent, Newcastle under Lyme, Keele, Congleton, Stone, Leek, Biddulph and surrounding areas.
This role would suit candidates with experience in B2B IT Sales, B2B IT account management, or keen gamers.
Hours
Monday – Friday 8:30 am – 5:30 pm
Salary
£28,000 + potential for commission OTE £45,000
Benefits
* 25 days annual leave + bank holidays
* Pension scheme
* Staff discounts on PC hardware
* E-voucher benefits platform covering most UK retailers
* Cycle to work scheme
* Ability to purchase additional annual leave via salary sacrifice
* Career progression opportunities in a growing tech business
* Hybrid working options
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