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End user compute (euc) and end user device subject matter expert (sme)

Erskine
Permanent
DXC Technology
Posted: 19 December
Offer description

Job Description

The role requires DV.


*You must have resided in the UK for the past 10years to meet current security clearance requirements*


Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents)


The Roles Primary Responsibilities:

1. Serve as the primary SME for all End User Compute and Device initiatives, including Windows/Mac laptops, desktops, virtual desktops (VDI), mobile devices, and collaboration tools.
2. Design and maintain modern device management solutions (e.g., Microsoft Intune, SCCM).
3. Lead the technical lifecycle for EUC services—evaluation, planning, deployment, testing, support, and retirement.
4. Develop and maintain policies and standards for device security, patching, compliance, and usage.
5. Collaborate with cross-functional teams including Security, Network, Service Desk, and Procurement to ensure cohesive EUC strategies.
6. Evaluate new technologies and make recommendations to enhance user experience, security, and cost-efficiency
7. Lead or support EUC-related projects, including OS migrations, hardware refreshes, and application rollouts.
8. Monitor and report on EUC service performance, incidents, and user satisfaction metrics.
9. Ensure compliance wit...

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