Were Hiring: Senior Events & Groups Executive
Shape exceptional guest experiences and drive revenue in the heart of Manchester.
If youre great at building relationships, converting enquiries and keeping operations running smoothly, youll thrive at Holiday Inn Manchester City Centre.
Were a busy 4-star hotel with 12 event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. Were now looking for an Senior Events & Groups Executive to help grow our Meetings & Events business while also overseeing Groups and Reservations.
What Youll Do
Lead & Coordinate
Oversee the day-to-day running of the Events, Groups & Reservations Office
Ensure seamless coordination and communication between all three areas
Sales & Conversion
Convert Meetings & Events enquiries into confirmed bookings
Handle group enquiries and reservations, maximising conversion and revenue
Deliver confident, engaging show-rounds that sell our spaces and services
Supervision & Service
Supervise, coach and support the Events, Groups & Reservations team
Maintain high standards of accuracy, communication and guest care
Support individual reservations when required
Event & Group Handling
Take the lead on key conferences, weddings and social eventsfrom enquiry to handover
Partner with Operations and other departments to ensure seamless event delivery
Commercial & Relationship Building
Identify upsell opportunities and process improvements
Build strong, long-lasting relationships with clients and agents
What Youll Bring
Experience in hotel events, reservations or sales
Knowledge of the Manchester market
A confident communicator with a strong sales mindset
Integrity, professionalism and a passion for exceptional guest service
What You Get
Discounts across retail, restaurants & entertainment
Free onsite gym + online fitness portal
Global IHG Friends & Family hotel discounts
Meals provided on duty
Real opportunities for development and career progression
Recognition and upselling bonuses
If youre ambitious, enthusiastic and ready to take the next step in your Events, Groups & Reservations career, wed love to hear from you.
The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events.
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