Overview
The Customer Engineering team at Calor Gas is looking to recruit an engaging and proactive Gas Engineer to provide engineering services and emergency response to Calor customers in the area.
Responsibilities
* Installing and maintaining Calor's bulk tanks and assets at customer sites.
* Travel (van and fuel provided) to meet customer service standards for our largely rural customer base.
* Participating in a standby rota to respond to gas emergencies out of normal working hours, requiring a flexible, positive, and adaptable approach. Additional rates of pay apply.
* Providing excellent customer care and dealing with customers.
* Follow procedures and instructions.
* Full industry specific training and support will be given to the right individual.
* Full Manual UK driving licence is essential.
Qualifications
* ACS Gas Qualified.
* Experience dealing with customers and providing excellent customer care.
* Relevant gas engineering experience with an understanding of LPG and installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage.
* Knowledge of relevant legislation and industry standards, including Health and Safety awareness.
* Ability to follow procedures and instructions.
* Full Manual UK driving licence.
* Must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK. You must also be medically fit to drive.
Key Behaviours
* Have a safety-first mindset.
* Be curious, ask questions and be able to learn and absorb key knowledge required.
* Be flexible in your approach to work.
* Be willing to travel.
* Be able to communicate clearly.
* Have excellent customer service skills, be patient and ensure customer needs are met.
* Be a team player and works well with others.
* Listen well and quickly builds rapport.
* Seek and be open to feedback and shares information with others.
* Have good organisational skills.
* Be able to monitor quality and reject sub-standard work.
Benefits
* Competitive salary dependent on experience.
* Single Private Medical Insurance cover with the opportunity to add family at discounted rate.
* ERs Pension contribution 4.5% for first 2 years and 7.5% after 2 years.
* 4x salary life assurance cover from day 1.
* Income protection 50% of salary after 2 years.
* Market leading retailer discount scheme with major retailers.
* Holiday purchase scheme.
* Discounted gas and appliances.
* Eye test and glasses expenses every 2 years up to £90.
* Holiday increasing with length of service.
* Corporate Headspace subscription.
* Annual flu vaccination.
Pre-employment Checks
During any visit to, or employment with Calor, you may be randomly selected to undergo a drugs and alcohol test. Such results, which would be shared with you, may be taken into consideration in relation to any employment application or continued employment. If you are successful in being offered this role, you may be required to carry out pre-employment checks including but not limited to a DBS (basic disclosure) check.
EEO Statement
Calor Gas Ltd. is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
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