Right Now Group are looking for an Export Operator to work for our client who are a growing Freight Forwarder based near Heathrow.
The successful candidate will be responsible for managing export shipments from start to finish, ensuring compliance with UK HMRC regulations, maintaining excellent communication with shippers, clients, and overseas agents, and completing all documentation accurately. This is an office-based role with training provided, offering a great opportunity to further your career in freight forwarding.
Hours, Salary & Location - Export Operator
* Hours: Monday - Friday, 09:00 - 17:30 (office based, not working from home)
* Salary: £35,000 - £38,000 per annum (approx.)
* Location: Feltham
* Additional Information: 25 days annual leave plus Bank Holidays
Responsibilities of an Export Operator
* Handling shipments from start to finish, including arranging collections, booking shipments with airlines/hauliers, preparing documentation, monitoring shipments post-flight, and final billing.
* Producing and processing export entries using ASM Sequoia in line with UK HMRC regulations.
* Uploading all shipping documents and PODs into the operating system Boxtop.
* Communicating effectively with shippers, clients, and overseas agents to ensure smooth and timely shipment handling.
* Assisting with the creation of T1 documents (experience preferred but not essential).
* Maintaining accurate job files, invoicing, and cost control.
* Responding promptly to client and agent queries, resolving any issues efficiently.
Key Skills Required - Export Operator
* Previous experience in export operations within freight forwarding.
* Knowledge of export documentation and UK HMRC procedures.
* Familiarity with ASM Sequoia and/or Boxtop systems (preferred, but training provided).
* Strong organisational skills and ability to manage multiple shipments simultaneously.
* Excellent communication skills, both written and verbal.
* High attention to detail and accuracy.
* Proactive approach to problem-solving and customer service.
* Ability to adapt quickly to changing customer requirements.
* Full 5-year referenceable history (required for aviation security clearance).
This is an exciting opportunity for an Export Operator to join a forward-thinking freight forwarder offering development, stability, and career progression.