What is the job role?
We are recruiting for one full time Housing Finance Team leader to join our already inclusive and vibrant team.
The Role
To manage a small team of finance and admin officers to provide excellent customer service while maximising rent payments from temporary accommodation residents. Collaborate with the Housing Benefit Team to ensure rental payments are active, addressing any issues promptly. Work with the Corporate Income Team to minimise debt and escalate non-payments per policy. Ensure invoices are paid according to council procedures. Issue rent and storage charges in line with the Charging Policy. Ensure compliance with financial regulations and develop partnerships to optimise income collection standards
This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
For the role you will need
1. Current knowledge of Housing and Homelessness, Housing Benefit and Council Tax legislation. An understanding of temporary accommodation subsidy regulations would be an advantage but not mandatory.
2. Experience of working closely with Housing Benefit services and associated IT systems, including Academy or similar platforms
3. Experience in managing teams, using a range of management, team building, and motivational techniques to drive performance
4. Strong negotiating skills, advocacy skills and IT skills.
5. Resilience and determination to achieve right outcomes for Homeless people/families.
6. You will be able to use your initiative, be forward thinking and solutions led due to this being a reactive role.
7. Ability to work under pressure.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
8. Members of the Armed Forces and veterans
9. Are currently in care or have previously been in care
10. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): 18th May
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.