The Business Development Manager will be responsible for identifying, developing and closing new managed services opportunities, while also helping to grow relationships with existing clients.
This is not a high-volume, transactional sales role. We are looking for someone who can understand a client’s business, uncover operational and security challenges, and position managed services as a long-term strategic solution.
You will work closely with the technical team to qualify opportunities, shape proposals, and ensure that what we sell can be delivered well.
Responsibilities:
* Identifying and developing new business opportunities within the creative, media, production and professional services sectors.
* Building relationships with decision-makers including business owners, operations directors, production heads, IT managers and finance leads.
* Selling managed services, IT support, device management, security services, Microsoft 365 and Google Workspace management.
* Developing a strong pipeline of qualified prospects and managing opportunities through the sales cycle.
* Understanding client requirements and working with the technical team to shape appropriate solutions.
Skills/Must have:
* A demonstrable track record of selling managed services, IT support, cyber security, cloud services or similar recurring technology services.
* Experience developing new business from prospecting through to close.
* Strong understanding of the MSP model, including recurring revenue, SLAs, onboarding, account management and long-term client retention.
* Ability to identify client pain points around support, security, device management, collaboration tools and compliance.
* Experience selling to SMEs or mid-sized organisations
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