Add expected salary to your profile for insights
Service Advisor (Trainee or Experienced) | Croydon
Phil Gilbert Motor Group is a proudly family-owned, award-winning dealership with a strong focus on innovation, diversity, and customer service. With over 200 staff across two prominent locations in Lidcombe and Croydon, we’re a trusted name in Western Sydney — and we’re growing.
We’re looking for enthusiastic and customer-focused Service Advisors (trainee or experienced) to join our high-performing team in Croydon.
Why Join us?
4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
* Reward and recognition programs - celebrating milestones, service awards, and birthdays.
* Career development with ongoing support and training
* Employee Assistance Program (EAP)
About the Role
As a Service Advisor, you’ll be the friendly face our customers trust when bringing their vehicles in for service. Your day-to-day will include:
* Greeting and advising customers at vehicle check-in
* Preparing repair orders and cost/time estimates
* Arranging loan vehicles
* Liaising with workshop teams to ensure timely completion
* Providing outstanding customer service from drop-off to pick-up
Hours: Monday–Friday | Saturday (as rostered)
What We’re Looking For
We welcome both experienced Service Advisors and those keen to start their career in automotive service. Ideally, you’ll bring:
* Previous experience as a Service Advisor, in automotive service costing, or transferable customer service skills (retail/hospitality/admin)
* Strong communication and problem-solving skills
* Proficiency in MS Office (Word, Excel, Outlook)
* High attention to detail and a process-driven mindset
* Current NSW driver’s licence
* A genuine passion for customer service and the auto industry
At Phil Gilbert Motor Group, we don’t just offer jobs — we build careers. You’ll be supported with training, development opportunities, and a workplace where your success is recognised and celebrated.
"Show us how good you are" – apply today and let’s drive your career forward.
Phil Gilbert Motor Group is an Equal Employment Opportunity employer.
#J-18808-Ljbffr