Reports to: Adit Ruparel, Chief Operating Officer Location: Hybrid – Harpenden HQ (2 days p/w) remote; occasional site visits to gyms, warehouse and pop-up events About MARCHON MARCHON is the UK’s premium performance-lifestyle ecosystem, one brand that helps driven people train, fuel and dress for a life without limits. World-class coaching sits at the centre, backed by certified performance supplements and movement-ready apparel, all amplified by our beacon gyms. Founded by ex-England rugby player and CEO Ollie Marchon, the company has grown from a single HQ club to a true omni-channel offering: the Train app, a fast-scaling supplement line, and physical hubs that bring the experience to life. We’re still small enough that every new teammate leaves fingerprints on the product, yet the momentum is real. Our 2026 plans are ambitious to say the least, as we make a step-change in evolving our ecosystem between training, supplements and apparel. If you care about high standards, straight talk and making a visible impact, you’ll feel at home here. Join us while there’s still room to shape the journey. Mission Turn data into the engine of decision-making at MARCHON. Following an initial contractor build of our Single View of Customer (SVOC), you’ll take ownership of the platform, keep it running smoothly, and — most importantly — surface the insights that directly improve payback, retention and margin. This is primarily an analytics role (≈80%) with light engineering responsibility (≈20%) to maintain the SVOC and dashboards day-to-day. Key Responsibilities Deliver commercial insight – produce clear analyses on LTV, CAC, churn, cohorts, SKU mix and margin to guide leadership trade-offs. Own recurring reporting – ensure Board Packs, Growth dashboards and OKR trackers are accurate, timely and automated. Enable self-serve – train Growth, Marketing and MDs to use dashboards with confidence, reducing ad-hoc data requests. Maintain the stack – manage dbt models in BigQuery and Looker dashboards, monitor data freshness, and troubleshoot minor issues. Guard data quality – oversee Fivetran connectors, run freshness checks, maintain match-rates and keep documentation live. Partner with leadership – work with Growth, Finance, Product and MDs so that every decision forum runs on trusted numbers. 12-Month Success KPIs Leadership forums running solely on SVOC dashboards - 100% Time to refresh Board Pack & CAC/LTV reporting Active commercial users of dashboards ≥ 12 Insight-driven interventions with measurable impact on margin/retention ≥ 3 Pipeline uptime (scheduled models) ≥ 99 % Requirements 4 years in data analytics (insight generation, reporting, stakeholder storytelling). Strong SQL skills; comfortable maintaining dbt models and Looker/Power BI dashboards. Proven record turning data into actionable insights (LTV, CAC, payback, cohorts) that influenced commercial or budget decisions. Commercial fluency — able to speak margin, EBITDA, payback and retention in plain English. Strong communicator — able to simplify complex data for non-technical stakeholders. Bonus: experience with Shopify, subscription/e-commerce data, or fitness/wellness brands. Benefits Salary: up to £75,000 22 8 Bank Holidays your birthday Pension contributions Starter Pack – all things MARCHON £400 Gift card per year to spend on MARCHON Supplements & Apparel Year-round discount on Supplements & Apparel Free gym membership to all MARCHON gyms Full access to MARCHON Online training & Nutrition PC or Mac laptop