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Account manager

Cardiff
SafeContractor
Account manager
€42,500 a year
Posted: 1h ago
Offer description

SafeWorkforce is dedicated to creating safer workplaces through tailored health and safety consultancy. With over 200 years of combined experience, we help businesses stay compliant, confident, and protected.


Responsibilities

* Serve as the lead point of contact for all client account management matters.
* Build and maintain strong, long‑lasting relationships with key SafeWorkforce customers.
* Embed our solutions within customers to deliver ongoing revenue and surpass monthly sales targets.
* Negotiate client contracts.
* Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
* Ensure the timely and successful delivery of solutions according to customer needs and objectives.
* Identify new business opportunities with existing clients and achieve sales targets.
* Forecast and track key success metrics.


Qualifications

* Previous experience as an Account Manager, Key Account Manager, Associate Account Manager, or a similar client‑facing position.
* Confident communicator capable of building strong relationships and influencing stakeholders at all levels, including senior leadership and C‑suite executives.
* Experience using CRM systems such as Salesforce or Microsoft Dynamics, with strong MS Office skills, particularly Excel.
* Ability to manage multiple client accounts simultaneously while maintaining excellent attention to detail and a focus on client retention.
* Excellent listening, negotiation, and presentation skills; strong organisational abilities and the capacity to prioritise effectively in a fast‑paced environment.


Benefits

* Hybrid workplace policy: office 3 days per week.
* Enhanced parental leave.
* Generous annual leave.
* Healthcare plan.
* Annual Giving Day – an extra day to give back to yourself or your community.
* Cycle‑to‑work scheme.
* Pension scheme with employer contributions.
* Life assurance – 3× base salary.
* Rewards programme – access to discounts and cashback.
* LinkedIn Learning licence for upskilling and development.


Equal Opportunity

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex.


Application Process

* Response to your application within 15 working days.
* Interview stages:
1. Initial discovery call with the recruiter.
2. First‑stage interview via Microsoft Teams.
3. Additional interview (likely face‑to‑face) with stakeholders you’ll work closely with.

We welcome applicants who may not meet every requirement but demonstrate transferable skills and a willingness to learn. Our recruitment team will assess each application against the role and business needs.

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