Michael Page is proud to partner with the Black Country Housing Group to support the next phase of enhancing IT, Digital, and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. As a senior authority, you will ensure BCHG’s technology direction, digital roadmap, cyber maturity, and major systems align with organisational priorities.
Responsibilities
* Lead the development and delivery of BCHG’s IT & Digital Strategy and multi‑year transformation roadmap.
* Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business.
* Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs.
* Sponsor major programmes and cross‑organisation digital change initiatives, ensuring benefits are delivered.
* Champion digital adoption, confidence and inclusive digital services.
* Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations.
* Own and guide BCHG’s cyber security strategy, risk register and governance frameworks.
* Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment.
* Oversee the SOC partnership, ensuring contractual performance and alignment with risk posture.
* Lead organisational incident response planning, acting as senior escalation decision‑maker.
* Own disaster recovery and business continuity strategy for technology (technical execution with IT Operations Manager).
* Provide assurance on IT service performance, availability and compliance.
* Set expectations, standards and policies for IT operations, ensuring ITIL‑aligned service management.
* Lead supplier governance, ensuring value for money and robust performance.
* Oversee investment planning, technology budgeting and procurement governance.
* Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities.
* Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement.
* Oversee system roadmaps, configuration standards and long‑term sustainability of core systems.
* Lead and develop a multidisciplinary team across IT operations and digital change.
* Build a culture of innovation, continuous improvement and strong customer focus.
* Provide visible leadership, engaging with Directors, partners and auditors.
Qualifications
* Senior leadership experience in technology, digital transformation or IT strategy.
* Strong understanding of cyber governance, resilience and technology risk.
* Experience leading multi‑disciplinary digital/IT teams.
* Expertise in supplier governance and technology procurement.
* Excellent communication and influencing skills at executive level.
* Experience overseeing responsible adoption of AI and automation technologies.
Desirable
* Experience in housing, care or regulatory sectors.
* Experience with AI, automation or enterprise digital change.
* Strategic technology leadership experience.
* Strong background in digital transformation and system optimisation.
* Experience in cyber security, risk and governance.
Benefits
* Flexible pension scheme with up to 7% employer contribution.
* £70,000 - £75,000 base salary.
* Enhanced sick, maternity and paternity pay.
* Subsidised wellbeing events.
* 28 days annual leave + 1 extra day at Christmas.
* Purchase or sell up to one week’s leave per year.
* Extra day in year given for 100% attendance.
* Free parking.
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