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Brisant Secure is one of the fastest-growing names in the UK fenestration and door hardware space. Known for market-leading innovation and award-winning products like Ultion and Sweet, we've built a strong reputation for tackling the real problems that fabricators, installers, and homeowners face, from security standards to product durability and smart access.
We don't just make hardware; we create game-changing solutions that set new benchmarks in the industry. This includes pioneering digital tools, developing products that exceed the latest standards, and providing our customers with ways to genuinely differentiate their offerings.
It's an exciting time to join us. We're growing quickly, expanding into new markets, and constantly evolving our trade proposition. You'll be part of a high-performing sales team at the heart of that growth.
About the Role:
We're looking for a confident and capable Internal Sales Executive to join our trade sales team.
This crucial role involves building and maintaining strong relationships with both new and existing customers, handling outbound calls, and driving opportunities through our sales pipeline.
You will be part of a close-knit internal team, working alongside our field sales reps to generate leads, manage accounts, and ensure a great experience for every trade customer.
This role is ideal for someone who is commercially savvy, enjoys sales conversations, and understands how to communicate with large manufacturing businesses, SMEs, and sole traders.
Key Responsibilities:
* Outbound calling to prospective and existing trade customers.
* Managing customer relationships by understanding their needs, timelines, and material requirements, providing timely support and solutions.
* Managing daily customer engagement and account growth.
* Updating and managing data and pipeline stages in our CRM system.
* Collaborating with field sales to share insights, book visits, and follow up on opportunities.
* Supporting internal team collaboration and sharing learnings across the group.
* Reporting sales activity and customer feedback directly to the Sales Director.
Must-Have Skills and Experience:
* A proven track record in internal sales or account management.
* Excellent communication and negotiation skills.
* Confident phone manner and a natural relationship-builder.
* Well-organized and comfortable managing multiple accounts.
* Self-motivated and a good team player.
Preferred Experience:
* Previous B2B sales experience, ideally within:
o Windows and doors / fenestration industry
o Physical trade product sales (e.g., door hardware)
o SaaS sales into trade or SME accounts
* Experience in account management or customer service within a commercial environment.
* Understanding of the sales cycle and how to advance prospects through it.
Package:
* Salary: £30k with OTE of £40k+
* 25 days holiday plus bank holidays
* Hybrid office and home working options
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