Change Grow Live
A charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are "Be open, be compassionate and be bold."
We have an exciting opportunity for an Administrators to join our busy Hull service. Our Administrators at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.
Where
Hull
Hours
Full Time, 37.5 per week
Contract
Permanent
Note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
About the Role
* Act as the first point of contact within the service to ensure telephone calls and visits from service users, outside agencies, and Change Grow Live staff are dealt with promptly and courteously and transfer calls to appropriate personnel when necessary.
* Ensure effective processing of correspondence/data entry as required.
* Collate, monitor, and report data/information & statistics as required.
* Maintain admin, record-keeping, and communication within the project.
* Work flexibly across operational sites as required.
About You
* Knowledge of general office procedures.
* IT literacy including proficiency in word processing, Excel spreadsheets, and data entry.
* Good interpersonal skills and a willingness to work flexibly as part of a team.
* The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
* Solid numeric skills.
* Good organisational skills.
What we will give to you
* 25 days holiday (+ bank holidays) rising by 1 day for each year of service (capped at 30 days).
* Flexible working arrangements.
* Paid "Wellness" hour each week along with a "Wellness" hub and Employee Assist Programme.
* Contributory pension scheme.
* A great selection of benefits including discounts for shopping, cinema, holidays, etc.
* A friendly and supportive team.
* Training, career development & progression opportunities.
* Participation in our refer-a-friend scheme.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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