We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation.
The role:
Whilst undertaking a PhD at the University Northumbria to gather and analyse
information from staff, service users and stakeholders about the readiness of women to engage in alcohol treatment and associated support services offered by Waythrough.
Tasks may include:
1. This information may be through interviews, focus groups, analysing data and other relevant activities.
2. To feed back findings and learning to Waythrough colleagues, make recommendations for service improvement
Personal qualities
Skills we would like you to bring to the role:
3. Good IT skills
4. Good written communication skills
5. Attention to detail
6. Ability to keep a track of multiple tasks and report back on progress
7. Non-judgmental towards people with lived experience
8. Confident to contact people by email / phone / in-person
9. Good time keeping
10. Able to work as part of a team, on own initiative and to instruction
11. An understanding of Waythrough – information is available on our website
12. A genuine interest in being part of the mission and vision of Waythrough
13. Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training
Waythrough
What Volunteers can expect from us:
Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around.
We also offer:
14. Regular supervision and support
15. Induction and access to online and face to face training
16. To learn and practice new skills within a teamwork setting
17. To feel part of a team and the wider Waythrough organisation
18. Reasonable travel expenses reimbursed with proof of journey
19. Opportunities to progress and experience other areas of Waythrough's work
Our values:
Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.
20. Kindness - be generous, caring and understanding.
21. Courage - be bold, trust, commit.
22. Respect - everyone deserves dignity.
Location: Peripatetic – North East Services
Timing: TBC, ad hoc
Training: Volunteers have access to Waythrough’s training platform, LearningKind, and will be asked to complete a number of training modules within their first 3 months.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
23. Discounts from various schemes
24. Training and personal development
25. A chance to make a real difference in people’s lives
26. Free induction and role-specific training
27. Support from experienced staff and regular supervision
28. Opportunities to meet new people and develop your confidence
29. Reimbursement for travel and agreed expenses
30. Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: