Summary
Job summary
Location
Hybrid (mix of onsite and offsite working)
Hours
37.5 hours per week
Kernow Health CIC is looking to welcome a dynamic and dedicated HR Business Partner to our team. This role offers an exciting opportunity to contribute to a forward-thinking, innovative healthcare organisation based in Cornwall. The successful candidate will play a pivotal role in supporting our Integrated Urgent Care Service (IUCS) while also contributing to the broader organisation. As HR Business Partner, you will deliver comprehensive, operational HR support, acting as a trusted partner to managers and a visible presence for staff.
You Will
* Personally manage a wide range of employee relations cases, including sickness absence, grievances, disciplinaries, performance and capability matters.
* Lead workforce welfare activity, including Occupational Health referrals, risk assessments and well‑being support.
* Conduct investigations and formal HR meetings, working flexibly to meet staff during their scheduled shifts, including evenings and weekends when required.
* Support and coach managers to build confidence in managing people issues effectively and consistently.
* Work closely with the Head of HR to translate people strategy into practical, operational delivery.
* Contribute to HR projects and service improvements that strengthen workforce practice and organisational outcomes.
* Your work will directly support staff well‑being, service resilience and, ultimately, high quality patient care.
Main duties of the job
Essential
What We’re Looking For
* CIPD Level 5 qualification (or equivalent operational HR experience).
* Proven experience delivering hands‑on HR support with a strong focus on employee relations.
* Confidence working autonomously in complex, fast‑moving environments.
* Strong knowledge of UK employment legislation and its practical application.
Desirable
* Experience working within healthcare, urgent care, call centre or other high‑volume, regulated environments.
* Experience supporting services operating extended hours or 24/7.
You’ll Also Bring
* Excellent communication and relationship building skills.
* High emotional intelligence and sound professional judgement.
* A proactive, solutions focused approach.
* The flexibility to support staff working unsocial hours when required.
About Us
Why Join Kernow Health CIC?
* Supportive and Collaborative Environment: Be part of a friendly, agile team dedicated to delivering high‑quality HR services across a multi‑disciplinary environment.
* Flexible Working: Benefit from hybrid working arrangements and the flexibility to manage your own time effectively.
* Career Development: Access to continued professional development opportunities, with support for further training and education.
* Comprehensive Benefits: Competitive salary, NHS pension scheme, and additional benefits including competitive holiday entitlement with the option to buy and sell annual leave.
* Work‑Life Balance: Although flexibility is required, particularly in supporting out‑of‑hours services, we value your work‑life balance and aim to support it wherever possible.
Ready to Apply?
If you are a confident, credible HR professional who thrives in frontline environments and wants to do meaningful work that supports patient care through strong people management, we would love to hear from you.
Closing date
3 June 2026
Interview date
18 June 2026 (face to face in Truro, Cornwall)
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