Hayley Dexis has an exciting opportunity available for an energetic and confident Onsite Sales & Support Coordinator to join our well-established and experienced team based at our customers flagship site in Burnley. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the Onsite Sales & Support Coordinator role:
The Onsite Sales & Support Coordinator role is based within our customer site in Burnley, you will be working alongside their purchasing team. You’ll need to be a confident communicator in dealing and managing the customer, being the face of Hayley on-site.
As our Onsite Sales & Support Coordinator, you’ll be at the heart of our customer journey – responding to incoming enquiries, quoting customers, and working proactively to convert enquiries into sales.
Managing your own order book will be key to delivering excellent customer service. It’s a fast-paced role where you’ll thrive under pressure, using your sales skills to build relationships and deliver great results.
Working Hours: 8:00 – 17:00 Monday – Friday. You’ll spend Fridays working alongside colleagues at our Preston branch — a great way to stay connected across our business.
Key responsibilities as our Onsite Sales & Support Coordinator:
Responding to incoming sales enquiries
Quoting customers & winning orders
Processing orders / ordering items in / buying competitively to maximise our sales potential.
Managing your order book to ensure good customer service
Building good customer relationships to establish trust and confidence
What we're looking for in our Onsite Sales & Support Coordinator:
Engineering or manufacturing sector experience preferable
Full driving licence is essential due to the dual location of the role
Customer-focused, driven to provide consistently high levels of service
Good level of computer skills, including Microsoft Office.
Excellent communication and analytical skills
Self-motivated
What you’ll get in return:
From 23 days annual leave (plus public/bank holidays) increased with length of service.
Training provided through our own Hayley Academy.
Company pension (if eligible).
Life Assurance cover (x2 salary).
Invitation to healthcare schemes.
Wellness programmes.
Uniform and PPE provided.
Excellent opportunities and career prospects available.
The recruitment process:
Adverts will close on Wednesday 19th November (we will extend should this be required)
Shortlisted candidates will be invited to a short video call with our Talent Acquisition Advisor.
Candidates selected for final stage interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.
Finally...
We know sometimes you might feel that you don't meet the criteria or have a question that you would like to ask - we're here to help so please ask us! You can contact us here; (url removed)
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Onsite Sales & Support Coordinator - we'd love to hear from you