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Human resources operations manager

West Bromwich
Vehicle Certification Agency (VCA)
Operations manager
€38,686 a year
Posted: 20 April
Offer description

💷 Salary: £35,663 - £41,710 and a Civil Service Pension with an employer contribution of 28.97%

🕒 Contract Type: Fixed term up to 12 months with a possibility of the role becoming permanent - Flexible working, Full-time, Job share, Part-time

We are looking for someone to hit the ground running, with the same enthusiasm and drive as our colleagues across the VCA, to make a real difference. Our HR team provides an invaluable role, delivering support to colleagues, stakeholders and customers, in the UK and overseas. It’s important our team work harmoniously to perform at their best and inspire others daily.


Key Responsibilities include, but are not limited to:

* Responsible for the completion of payroll reconciliation on a monthly basis, ensuring that any issues are raised and actioned with our shared service payroll provider.
* Provide support in the implementation of the new payroll (shared services) system.
* Responsible department for the completion of monthly and annual reports for the agency, wider DfT and other government bodies.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.


About you

To apply for our HR Operations Manager position, you will need:

* Worked within a fast-paced HR environment, managing multiple workstreams, as a HR Manager or equivalent level.
* Familiarity with HR policies/procedures and their practical application.
* Experience managing and developing a HR service.
* Experience of working with HR management information, including report compiling and data returns.
* Willingness to learn and manage payroll reconciliation.
* Excellent IT skills, including word-processing, Excel, SharePoint, PowerPoint. With particular confidence in data formatting and manipulation within Excel.
* Strong partnering, collaborating, and influencing skills.
* Excellent presentation and communication skills, both verbal and written.
* Strong organisational skills.
* Able to demonstrate a pro‑active approach to work and the ability to prioritise a busy workload.
* Level 3 CIPD qualified or working towards this.

📅 Apply before 11:55 pm on Sunday 3rd May 2026

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