D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem‑solving, is confident supporting business‑critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day‑to‑day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands‑on troubleshooting, working with integrated systems (e.g. POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support Handling 1st & 2nd line issues across D365 and connected systems Investigating and resolving problems with minimal business disruption Monitoring performance, including batches and integrations Managing tickets in line with SLAs and keeping users updated Supporting releases, testing cycles and platform updatesWorking With People Building strong relationships with internal teams and external partners Acting as the link between technical teams and business users Communicating c...