Legal Process Improvement Business Analyst
Ipswich, Colchester, Norwich or Cambridge
Hybrid Working
Permanent
£55,000
Role Overview
The Legal Process Improvement Business Analyst will be responsible for improving the efficiency, quality, and delivery of legal services by redesigning and optimising workflows. This role focuses on identifying inefficiencies, leading process improvement initiatives, and implementing solutions using methodologies like Lean, Six Sigma, and Agile frameworks (e.g., Scrum, SAFe).
Key Responsibilities
* Analyze and improve existing legal and operational processes.
* Collaborate with legal and business teams to gather insights and drive changes.
* Lead process improvement projects using Agile methods.
* Document process maps, specifications, and user guides.
* Support adoption of new tools and processes through training and change management.
* Monitor quality and performance post-implementation.
* Contribute to strategic and operational planning.
Requirements
* Proven experience in process improvement within professional or legal services.
* Strong understanding of Lean, Six Sigma, and Agile methodologies.
* Strong analytical, problem-solving, and communication skills.
* Experience leading cross-functional initiatives.
* Certifications (e.g., Lean Six Sigma, ScrumMaster) preferred.
* Degree desirable but not essential with relevant experience.
Benefits
* Competitive salary and bonus structure
* Generous holiday entitlement
* Private healthcare and pension scheme
* Flexible and hybrid working options.
* Professional development support
References available on request