Overview
Previous applicants need not apply.
The post-holder will be responsible for the provision of a high quality, effective and well-organised administrative and secretarial service to the Assessment and Liaison Team. The post-holder will be expected to work on his/her own initiative and as part of a team. Communications and Working Relationships: Lead Community Practitioner Daily Business Manager Daily Administration Team Daily Multidisciplinary Team Daily Service Users/Carers/General Public Regularly Estates and Facilities Team As necessary Finance Department As necessary GPs and other agencies As necessary Other Teams/Departments/Wards As necessary Head of Pathway As necessary
Responsibilities
* To provide the MDT with a professional and confidential administration service, to include, referrals processing, data reporting, uploading patient information on the trust's system, typing correspondences, minute taking, photocopying, filing and scanning.
* To assist people in a helpful, diplomatic and tactful manner, screening and re-routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
* To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
* Ability to work in an unpredictable pattern, dealing with frequent interruptions.
* Organise the booking of interpreters and translation of correspondence, where appropriate.
* To arrange appointments and meetings on behalf of all team members as required.
* Make travel arrangements for the team when required.
* Order stationery and be responsible for the following up of orders to ensure delivery and correct receipt of stock for the team, as required.
* To add referrals to the Trust patient database within 24 hours of receipt.
* Oversee the patient database, ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection.
* To contribute to the compliance of Health and Safety requirements as requested by management. May be required to become Health and Safety Champion depending on service need.
* Support admin trainees and temporary staff
* To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken.
Benefits
* Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
* Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
* Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
* NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
* Counselling services
* Wellbeing events
* Long service awards
* Cycle to work scheme
* Season ticket loan
This advert closes on Monday 22 Sep 2025
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