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Project Administrator - VINCI Building
VINCI Building has a fantastic opportunity for a Project Administrator to serve as the principal point of contact between the construction project team, residents, and project stakeholders. This role is responsible for all administrative duties on site as well as fostering positive relationships with residents.
You will work to deliver the best quality service to the project team while addressing any concerns regarding the project, ensuring they are addressed and met.
The role involves delivering first-class administrative support and liaison to our project team in a professional and efficient manner.
About You
Candidates should have experience in a construction administrative capacity, such as a project administrator or Resident Liaison Officer. You’ll be outgoing and personable, with the ability to establish and maintain effective relationships with residents from diverse backgrounds.
You should be well-organized and empathetic, with excellent verbal, professional telephone manner, and written communication skills. IT literate with experience working with all Microsoft programmes.
Duties & Responsibilities
1. Support the site team in preparing correspondence and reports.
2. Act as a liaison between residents and internal/external teams, leading and supporting local resident engagement strategies.
3. Communicate project updates, schedules, and potential impacts to residents.
4. Coordinate responses to residents in collaboration with housing teams and contractors.
5. Organise meetings, briefings, and produce communication materials, including providing refreshments where required.
6. Ensure timely resolution of resident complaints and requests.
7. Maintain office facilities and consumables in an organized manner.
8. Sort, maintain, copy, and distribute correspondence as directed.
9. File relevant paperwork appropriately and maintain organized records.
10. Have a high-level understanding of the document management system (4Projects), including scanning, uploading, and retrieving documents.
About You
* Experience in an administrative role, ideally on a construction site.
* Outgoing and personable with the ability to establish and maintain effective relationships.
* Excellent communication, analytical, and problem-solving skills.
* Ability to manage complaints and deliver customer-focused solutions, with IT proficiency and strong organizational skills.
* Flexibility to work outside standard hours as required.
* Right to Work in the UK without sponsorship.
About VINCI Building
Operating across England and Wales, VINCI Building delivers new build, refurbishment, and fitout works, with expertise in education, healthcare, industrial, air, retail, commercial, and mixed-use sectors.
We focus on technical excellence and sustainable delivery to provide the best value for our clients. We understand and respond to the challenges of the modern built environment.
Our goal is to build strong partnerships with customers and stakeholders, turning strategic visions into deliverable schemes. We operate in a wide range of sectors and value bands, providing regional service with national resources.
VINCI Building delivers complex projects and programmes, blending corporate stability with local knowledge.
Sustainability is central to our approach. We are committed to respecting and protecting the environment and making positive community impacts.
Fairness, Inclusion, and Respect (FIR) are core values. We celebrate diversity and are committed to equity and fair treatment for all employees. We encourage applications from all backgrounds.
If you require reasonable adjustments during the application process, please contact us directly.
We support work-life balance through flexible working arrangements, including options for remote work.
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