Overview
Sodexo – Manchester, England, United Kingdom. Location: Manchester University Foundation Trust. Salary: £28,000 per year + excellent Sodexo benefits. Hours: 40 hours per week, Monday – Friday.
Job Introduction
We’re seeking a proactive and detail-oriented Performance & Compliance Coordinator to join our team at Manchester University Foundation Trust. You will own administering systems and managing reporting procedures to ensure all recommended changes from the site management team and service operations are carried out effectively. Your efforts will help improve efficiency, reduce operating costs, and establish best practices for operations and labor management.
What You’ll Do
* Collate and consolidate information from managers for inclusion in contractual reports.
* Analyse performance and compliance gaps, recommending actionable solutions to the Performance & Data Lead and Compliance Manager.
* Support Central Service Operations in measuring and reporting performance metrics through bi-weekly dashboards, monthly reviews, and Trust Challenge Reports.
* Conduct ad-hoc queries, generate reports, and maintain databases to help management track and resolve operational issues.
* Manage on-site asset duties aligned with team objectives, ensuring updates to the CAFM system for contractually compliant Planned Preventative Maintenance (PPM) schedules.
* Maintain and manage SharePoint for effective use by administrative and operational staff, and utilize IT systems (CAFM, SharePoint, subcontractor platforms) to support Quality Assurance and management reporting.
* Monitor and report on engineering labour data, presenting findings to operational leads, management, and key stakeholders.
* Assist in compiling audit evidence for Contract Performance Monitors, external specialists, and regulatory authorities; act promptly on compliance failures or underperformance, escalating as needed.
* Provide administrative support to the Compliance Team and act as contingency for the Quality Assurance Officer when required.
* Maintain effective communication and strong working relationships with Trust managers, clinical and non-clinical staff, supporting team meetings and fostering a collaborative and safe working environment.
Essential Qualifications
* Proven experience in a similar role, ideally within Hard Facilities Management, with strong interpersonal skills to engage and influence stakeholders at all levels.
* Highly self-motivated and adaptable, able to manage shifting priorities calmly and respond effectively under pressure with a clear sense of urgency.
* Proficient in SharePoint, CAFM systems (especially Maximo), and advanced Microsoft Excel skills including large datasets, Pivot Tables, Charts, and VLOOKUP.
* Analytical thinker with a logical approach to problem-solving and decision-making, with excellent verbal, written, and numerical communication skills.
* Solid understanding of Health and Safety regulations and their practical application, with a willingness to attend internal and external training as required.
Desirable
* Previous experience working within a healthcare or NHS environment.
* Specialist knowledge relevant to healthcare facilities and operational environments.
* Recognised as a Maximo Super User, with advanced system navigation and reporting capabilities.
* Hands-on experience with Power BI, including data modelling, dashboard creation, and performance reporting.
What We Offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you, act with purpose, and have an impact through your everyday actions. We offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme for legal and financial advice, work-related issues, and personal issues such as bereavement.
* Free health and wellbeing app with rewards and access to a 24-hour virtual GP and other services.
* The Sodexo Discounts Scheme (24/7) and/or prepayment cashback card.
* Money Insights and financial benefits via Salary Finance Platform.
* Sodexo Retirement Plan and Death-in-Service benefit.
* Learning and development tools to support career growth.
* Cycle to Work Scheme and volunteering opportunities.
* Flexible and dynamic work environment; competitive compensation; full training and protective uniform supplied.
Ready to be part of something greater? Apply today. Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers daily through On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are an inclusive employer and welcome applications from diverse backgrounds. We are a Disability Confident Leader and run a Disability Confident interview scheme for candidates who meet the minimum criteria.
Attached documents: UK Rewards and Benefits Guide. 2025.pdf; Performance & Compliance Coordinator - Job Description.docx
Seniority level: Entry level
Employment type: Full-time
Job function: Legal
Industries: Facilities Services
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