Job Title: Despatch Clerk (Regular Afternoons - Sun to Thurs)
Contract Type: Permanent (Full‑Time)
Shift patterns: 14:00 - 22:00 (Sunday to Thursday)
Location: Burton on Trent - DE13 0BB
Salary: £28,309.23 ( £26, 897.13 + Shift premium for Afternoon shift = £28, 309.23)
We are recruiting for a hands‑on Despatch Clerk to join our fast‑paced logistics operation. This is a highly involved role and not just your average Despatch role.
Key Duties & Responsibilities
Order Processing & Systems Control
* Process customer orders using WMS platforms including Aurora and Calidus, alongside Power BI and Velocity
* Ensure all data is accurate and systems are updated to maintain full operational visibility
* Release orders in a timely and accurate manner, ensuring all relevant despatch documentation is complete and correct
* Support smooth outbound operations by maintaining control of order flow
Load & Transport Planning
* Plan vehicle loads with careful consideration of weight distribution, volumes, and transport compliance
* Work closely with the planning team and other depots to align despatch with delivery schedules
* Produce clear loading instructions, including trailer capacity and load breakdowns
* Communicate regularly with management to support daily targets and overall performance
Yard, Vehicle & Site Control
* Oversee vehicle movement from arrival to departure, ensuring site procedures are followed
* Prepare and verify trailer seals and record vehicle weights using the weighbridge
* Control site access and egress, including carrying out staff searches where required
* Support loaders with the structured despatch of containers and trailers
* Liaise with transport teams to arrange trailers in line with operational requirements
* Maintain accurate vehicle and despatch records using spreadsheets and internal systems
* Carry out general reception duties as part of site control responsibilities
This role would suit people who
* Previous experience in a Despatch Clerk, Operations Clerk, or similar role is essential
* Comfortable multitasking and "wearing several hats" within a busy Warehouse environment
* Confident working alongside loaders and managing high volumes
* Strong communication skills across radio, email, phone and Microsoft Teams
* Good MS Office and general PC knowledge
* Strong attention to detail and confident with numbers and maths
* Calm, organised and able to work under pressure in a busy operation
Full training will be provided; however, applicants must have experience in a similar despatch or operations‑based role within a busy environment.
Why join us?
* Free parking and on‑site canteen facilities
* 33 days annual leave
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
#J-18808-Ljbffr