Job Advertisement: Customer Service AssistantPosition: Customer Service AssistantLocation: Banbury, UKType: Temporary (3 - 6 months) with potential for permanent roleHourly Rate: £13.86Role Overview:As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This is an office-based position that requires strong communication skills, both written and verbal, as well as previous experience working in an office environment.Responsibilities:
* Handle incoming customer inquiries and orders via phone and email promptly and professionally.
* Accurately process customer orders and ensure timely delivery.
* Provide product information and assist customers with any queries or concerns.
* Collaborate closely with other team members to ensure seamless order processing.
* Maintain accurate records of customer interactions and transactions.
Requirements:
* Previous office-based experience is essential.
* Excellent communication skills, both written and verbal.
* Strong attention to detail and accuracy.
* Ability to multitask and prioritise in a fast-paced environment.
* Proficiency in Microsoft Office suite.
* Positive attitude and willingness to learn.
Benefits:
1. Competitive hourly rate of £13.86.
2. Opportunity ...