Overview
Psychological Wellbeing Practitioner (PWP) role at Central and North West London NHS Foundation Trust (CNWL Talking Therapies Service Brent). We are a large, well established service based in a diverse borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are committed to compassion, respect, empowerment and partnership. The Brent Talking Therapies service is our focus for this post.
We are looking for enthusiastic and motivated qualified PWP to join our team. We value excellent communication and interpersonal skills, adaptability, a willingness to work in primary care settings, and enthusiasm for diversity and languages spoken.
Responsibilities
* Work within a stepped care model, providing assessments and delivering evidence-based low intensity interventions for common mental health problems.
* Deliver assessments and interventions face to face, via digital platforms (Teams) or via telephone.
* Deliver psychoeducational workshops and work within the local community, establishing links with voluntary service organisations to promote the service.
* Receive regular clinical supervision and support from a qualified therapist and collaborate with other clinical practitioners within the team.
* Coordinate with CNWL IAPT teams and other Brent mental health teams; contribute to staff development and progression onto higher training.
* Be based at the Brent catchment area with service hubs at Fairfields House (Kingsbury) and Bell House (Willesden Green); work across hubs and in GP surgeries and community settings.
* Operate under an agile working policy, combining remote work and on-site appointments; work full-time with potential evening hours as required.
* Support wellbeing within the team and service; participate in wellbeing initiatives and group activities.
* Adhere to service protocols to minimise waiting times and ensure accessible and convenient treatment delivery.
Detailed Job Description and Main Responsibilities
* Accept referrals via agreed service protocols; participate in duty/triage processes with high intensity, therapists, and senior clinicians.
* Assess and support people with common mental health problems in self-management of recovery.
* Conduct patient-centered interviews to identify desired changes and assess risk to self and others.
* Determine suitability of new referrals; refer unsuitable clients to appropriate services or escalate to high intensity therapy as needed.
* Provide information and support for high-volume low-intensity treatments, including guided self-help computerised CBT and information on pharmacological treatments; delivery may be face to face, telephone or other media.
* Educate and involve family members and others in treatment where appropriate.
* Maintain an activity contract regarding client contacts and weekly clinical sessions to manage waiting times and accessibility.
* Attend multidisciplinary meetings related to referrals or clients in treatment; ensure data collection and record-keeping in line with service protocols.
* Keep coherent records of clinical activity and use data to inform clinical decisions.
* Collaborate with team members to maintain stepped care, including step-up and step-down arrangements.
* Assess and integrate work and employment issues into the therapy process where relevant.
* Operate from an inclusive values base that promotes recovery and respects diversity.
* Prepare and present clinical information for patients to clinical case management supervisors to ensure safe practice and governance obligations.
* Manage diverse clinical situations with empathy, tact, and appropriate initiative.
Person specification
Qualifications
* Essential: Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) or equivalent (e.g., Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experience).
Experience
* Essential: Evidence of working with people with mental health problems; experience in IAPT/Primary Care and delivering low intensity interventions; experience in achieving service targets; experience using electronic patient management systems (IAPTUS, PCMIS or similar); experience and knowledge of risk assessment and management.
Desirable
* Postgraduate training in relevant psychology, health, social science, or research design and analysis; research/audit experience; community work experience; fluency in an additional local language; experience delivering group-based interventions.
Knowledge
* High level communication skills (written, verbal, and telephone); ability to work in emotive settings; ability to convey sensitive information to patients, carers and colleagues; understanding of needs of people with mental health problems; ability to apply psychological knowledge to health care; computer literacy; ability to work under pressure.
Personal
* Interest in working with people with mental health problems; ability to work in a team and develop therapeutic relationships; ability to work independently, flexibly, reliably and manage work at regular intervals.
Other requirements
* Ability to accept and use supervision appropriately and effectively.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries
* Hospitals and Health Care
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