Location: Basingstoke
Job Type: Contract
Industry: Cloud & Infrastructure
Job reference: BBBH398768_1740680653
Posted: 23 minutes ago
Key details include:
* 3rd Line OS Core Engineer - Exciting Opportunity (MUST BE DV CLEARED)
Are you an experienced 3rd Line OS Core Engineer seeking a challenging role in a dynamic IT environment? Do you have a strong background in Windows Server, Active Directory, and IT service management tools? If so, we want to hear from you!
Your Role
As a 3rd Line OS Core Engineer, you will support high-profile users and ensure the smooth operation of enterprise infrastructure systems. Your responsibilities include monitoring, troubleshooting, and incident resolution using Event Management and ITSM tools.
This role requires shift work (07:00 - 15:00 or 11:00 - 19:00) and travel to customer sites as needed.
Key Responsibilities
1. Technical Support & Troubleshooting: Provide 3rd Line support for Windows Server, Active Directory, and IT infrastructure.
2. Event Management & Monitoring: Use SolarWinds and SCOM for system monitoring, incident triage, and escalation.
3. Security & Endpoint Management: Work with Trellix (McAfee) and MECM/SCCM for system security and patch management.
4. SQL & Directory Services: Support and manage Active Directory, SQL databases, and ITSM tools.
5. Customer & Stakeholder Engagement: Provide technical guidance and support to users and key stakeholders.
Required Skills & Technologies
1. MUST HAVE CURRENT ACTIVE DV
2. vCentre: Experience managing virtualised environments.
3. Event Management Tools: Strong knowledge of SolarWinds and SCOM.
4. Security & Patch Management: Hands-on experience with Trellix (McAfee), MECM, and SCCM.
5. ITSM Tooling: Familiarity with IT service management processes and tools.
6. Active Directory & Windows Server: Expertise in user administration, group policies, and troubleshooting.
7. SQL Database Management: Ability to support database-driven applications and services.
This is a fantastic opportunity to join a team working in a critical infrastructure environment. If you have a strong Windows Server and IT operations background and experience with event management and security tooling, we would love to hear from you!
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