05/05/2026
£8.65 per hour
Apprenticeship - Level 2
Lewisher Rd, Leicester LE4 9LR, UK
Apply Now Or View Volkswagen Group Details
TPS Leicester Parts Sales Executive Apprenticeship - Job Ref: 12994
TPS are looking for the next generation of Parts Sales Executives to join their sites across the UK through the Volkswagen Group apprenticeship programme. If you have a passion for customer service, or a desire to build a career within sales, but don't know where to start, our apprentice positions could be for you
Working alongside a team of experienced sales professionals, you will gain an understanding of what it takes to be successful in parts sales, expert product knowledge and how to provide excellent customer service.
You will also develop life skills such as teamwork, leadership, and communication while you work both behind the scenes and at the front desk.
The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment.
TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited.
This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts to our customers daily. Every TPS Centre's extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers.
We're still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team.
As a Parts Sales Executive some of your key objectives will include:
Inbound/Outbound call handling.
Taking cash and credit card transactions.
Delivering excellent customer service.
Strong communication skills.
Good IT skills
Using your product knowledge provide advice to customers.
Maintenance of accurate paperwork for centre and customer records.
Efficient processing of customer orders.
Contributing to the delivery of sales targets.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Training provided
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
Qualifications Received
On successful completion of the 17 month programme, you will receive the following:
Level 2 Retailer Standard
Brand specific certifications
Scotland / Wales / Northern Ireland Qualifications
Level 2 / Level 5 Customer Service Apprenticeship
Brand specific certifications
Employer website
Qualifications Required
GCSE grades 9 – 3 (A – D) or equivalent in English, Maths and one other subject.
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – D or above in English, Maths and either a Science or Technical subject.
'Equivalent' Grades Include
BTEC first diplomas and certificates
OCR Nationals
Key Skills Level 2
NVQs
Essential Skills (Wales)
Functional Skills Level 2
Core Skills (Scotland)
Personal qualities
Our ideal Parts Sales Executive apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
About
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Things to consider
The latest information on the Apprentice National Minimum Wage can be found at
As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.
English and Maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 23rd March 2026 and interviews are expected to be held week commencing 30th March 2026. Please note the start date for this role is 5th May 2026. Any school leavers pending exam results from August 2026 are not suitable for this opportunity as they will not have their results in time.
We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
Job Ref: 12994
Apply Now Or View Volkswagen Group
Apply Now - TPS Leicester Parts Sales Executive Apprenticeship
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