We are looking for an Assistant Store Leader to support our Store Team. We treat everyone who visits as an individual, taking pride in delivering warm and welcoming personalised service. As a support pillar to the Store Manager, you'll understand that our customers are at the heart of everything we do. You'll lead by example, always striving to deliver outstanding service while surpassing store objectives. In order to achieve this, you will:
1. Guide, support, and motivate a dedicated retail team
2. Coach, train, and develop new and existing team members to become brand ambassadors
3. Ensure operational excellence throughout the store and behind the scenes
4. Maintain impressive visual merchandising and store presentation
5. Identify customer needs, answer product-related questions using your product knowledge, and offer advice and guidance in selecting suitable products
As a positive and confident individual, you'll have proven leadership experience within retail, ideally from a home lifestyle or interiors brand. You'll be passionate about our brand and committed to driving the business forward.
Our store is located in the heart of Guildford on the historic cobbled high street. It is a sash-window fronted Georgian property that was once a bank. Despite being smaller than our other stores, Neptune Guildford is full of character and our designs. Its curved front and wedge-shaped internal layout inspire creative use of space.
What Benefits We Offer:
* Competitive salary
* Generous holiday allowance
* Life assurance
* Company sick pay
* Enhanced maternity and paternity leave
* Cycle-to-work scheme
* Neptune discounts on new items and outlets
* Perkbox wellbeing hub and retail discounts portal
* Your birthday off
* Two paid volunteer days per year
* Day off for becoming a grandparent
* A week off to celebrate a life event
* Refer a friend scheme
* Long service holiday increase
* Training workshops
Our Values: Do The Right Thing, Do It Together, Aim High, and Keep It Real. We are an equal opportunities employer committed to creating inclusive teams where everyone is heard and valued. We encourage all to join us and be themselves at work.
Our Story: Founded in 1996 by John Sims-Hilditch and Giles Redman, Neptune designs and makes pieces for your whole home, known for kitchens and heirloom-worthy dressers. Our British aesthetic is refined, simple, sturdy, and detail-oriented. We are committed to craftsmanship and quality, making products designed to last a lifetime.
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