Job Title: Senior Administrative Assistant (Hampshire Equipment Services) Location: Basingstoke Contract Type: 4 months Salary: £12.56 - £13.18 per hour DOE Role Purpose Join our friendly team as a Senior Administrative Assistant at Hampshire Equipment Services (HES) where we support people across Hampshire who need additional care. As an integral part of our small supportive team, you'll carry out vital administrative tasks and interact with customers, ensuring the smooth running of our service. Your work will be confidential, demanding and at times emotionally challenging, but always rewarding, which will suit your empathetic and flexible approach. You'll be part of a service who are committed to promoting people's independence and enhancing their quality of life, supporting them to remain living in their own homes, reducing, avoiding, or delaying the need for ongoing care. Role Responsibilities Be the Friendly Face: Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff. Foster Connections: Build and nurture positive working relationships within our team and with our service users. Ensure Accuracy: Perform data checking and monitoring tasks, including working with spreadsheets to keep everything running smoothly. Qualifications, Skills and Experience: Previous administrative experience. Good IT skills with MO365 experience (including Word, Outlook, Teams and Excel). Excellent organisation and prioritisation skills. Strong communication, customer service, interpersonal and teamwork skills. Patience, compassion, and empathy in all interactions. You'll treat all service users with dignity and respect and have a strong focus on customer service. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Call to action: Apply as appropriate or Contact Daniel Goodyear on or (phone number removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates