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Digital marketplace manager

London
Salt
Marketplace manager
Posted: 26 February
Offer description

Salt are working with a scaling health, wellness and beauty brand to hire a Marketplace Manager who will project manage the Americas regions. This is a very exciting position which will give you the opportunity to drive growth and expand into new territories and work alongside world-class vendors.

It is important that this person is a go-getter who is naturally commercially driven. English language is a must but speaking French and/or Spanish would be an advantage.

Key Responsibilities

Marketplace & Channel Leadership

* Take full ownership of marketplace performance across North and South America, driving revenue growth and profitability across multiple digital platforms.
* Manage day-to-day marketplace operations, ensuring strong commercial performance, optimal stock positioning, and category competitiveness.
* Oversee selected seller accounts directly while partnering with third-party operators to ensure consistent execution and margin control.
* Continuously optimise marketplace presence through improvements in content, merchandising, pricing, and promotional strategy.

Regional Strategy & Commercial Growth

* Develop and execute a comprehensive marketplace strategy across key regional platforms, aligning activity with broader commercial objectives.
* Identify new growth opportunities across established and emerging digital commerce channels.
* Build structured joint business plans with regional commercial stakeholders to unlock incremental revenue.
* Partner with distribution and export teams to share best practice, develop playbooks, and enhance marketplace execution consistency across territories.
* Support the expansion of digital capabilities with key distribution partners to strengthen long-term channel development.

Cross-Functional Collaboration

* Work closely with operations, product, marketing, and finance teams to ensure profitable and sustainable channel growth.
* Align traffic-driving activity with performance objectives, ensuring investment delivers measurable returns.
* Ensure regional alignment between brand strategy and commercial execution.

Performance Optimisation & Reporting

* Monitor and improve conversion performance, ensuring compliance with platform algorithms and evolving best practices.
* Implement structured test-and-learn initiatives to optimise commercial outcomes.
* Track and analyse key performance indicators, delivering clear forecasts and actionable insights.
* Build reporting frameworks that support data-driven decision-making and continuous improvement.
* Partner with finance teams to manage budgets, validate forecasts, and maximise return on investment.

Required Experience and Skills

* Strong experience managing digital marketplaces, particularly across North and South American regions.
* Demonstrated success delivering significant online revenue growth within marketplace ecosystems.
* In-depth understanding of marketplace dynamics, operational models, and commercial levers.
* Experience navigating regional market nuances and consumer behaviours across the Americas.
* Hands-on familiarity with seller platforms and marketplace management tools.
* Strong analytical capability, with experience using digital analytics dashboards and performance reporting tools.
* Working knowledge of SEO, paid search, and performance marketing principles within ecommerce environments.
* Experience with inventory planning systems and CRM platforms is advantageous.
* Advanced spreadsheet skills (Excel or Google Sheets) with the ability to interpret large datasets.
* Confident operating in international, multi-stakeholder environments and presenting to senior leadership.
* High attention to detail, strong numerical skills, and a structured approach to problem-solving.
* Fluency in English required; additional language capability (particularly Spanish) is advantageous.
* Interest or experience in consumer lifestyle categories is beneficial but not essential.

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