Job Introduction
Location:
Contracted Hours Available:
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead store teams, especially in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* An engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true Omni-channel retailer. This includes significant investment in our colleagues and creating opportunities in a dynamic, fast-paced environment.
We offer a range of benefits to support your physical, mental, and financial well-being:
* 25% colleague discount in-store and online
* Save As You Earn scheme
* Financial Wellbeing Support (including Education Tools and Salary Advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to training and development
* Discounted mobile contracts
* Discounts at hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you are interested, please apply now. We reserve the right to close the vacancy once sufficient applications are received, so early application is advised. No agencies, please.
Sportswift Ltd T/A Card Factory
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