Are you an experienced Customer Support Advisor looking for a progressive opportunity? You will be joining a successful / welcoming team to support the customer service department of a leading provider delivering customer support to EV Drivers requiring assistance at Charge Points. Their mission is to ensure that drivers receive prompt and reliable assistance, 24/7, 365 days a year, regardless of their location. They are dedicated to serving every EV driver, every second, everywhere in the country. The role comes with a great package which includes a generous basic salary up to £29,000 for Customer Support Advisors. Commission, Bonus, Pension, Eye test vouchers, 24/7 remote GP service, Life Insurance, holidays, Training,, Healthcare & wellbeing, promising career progression, employee benefits and plenty more. As a Customer Support Advisor, you will be responsible for: Working as part of a team you will be handling incoming and outgoing calls for key accounts & call out customers. Liaising with on call service engineers and the management teams to ensure works are carried out promptly. Ensuring that all calls are answered and information logged. Provide the vital admin support to enable engineers to keep working 365 days per year 24/7 We would love to hear from Customer Support Advisors who: Have previous Customer Support Advisor experience or experience in handling inbound calls is desired but not essential for the right person! A professional telephone manner and excellent communication skills Good problem-solving skills and a keen eye for detail Enjoys providing the highest standard of customer service at all times. The ability to work 12 hour shifts, 2 days, 2 nights, 4 days off. The rota is planned well in advance. The package for Customer Support Advisor includes: A basic salary up to £29,000 for Customer Support Advisors Bonus and Incentive Schemes Company Pension Holiday pay Promising career progression Life insurance 24/7 GP service Eye Test Free parking Work / Homelife balance and many more. If you are interested in this Customer Support Advisor opportunity, please apply above and we will be in contact with you shortly.