Here's a taste of what you'll be doing:
* Collaborate with product leads, managers, engineers and business partners to identify, refine, and deliver improvements to our Contact products
* Build expertise in your focus area and confidently guide product decisions
* Translate challenges into well-defined features and actionable solutions
* Validate and test new technology with our business teams, ensuring it delivers real value
* Use data creatively to measure success, inform prioritisation and tell compelling stories
* Conduct research to explore trends, best practices and innovative ideas for our products
* Mentor and support more junior colleagues, sharing your experience and insights
* Build strong relationships across teams to champion collaboration and alignment
Are we the perfect match?
* You have significant experience in technology and/or energy sectors
* You hold a degree in a relevant field or equivalent experience
* You understand tech trends and complex delivery pipelines
* You're adaptable, comfortable with ambiguity and open to feedback
* You excel at relationship building and stakeholder management
* You're confident navigating data, performing analysis and defining solutions
* You have strong communication, translation and presentation skills
* Experience working in or with a Contact Centre is a plus
It would be great if you had:
* A track record of leading complex or business-critical initiatives
* Experience coaching or mentoring team members
* Passion for discovering insights from both internal and external sources
* A proactive approach to learning and innovation
* Willingness to travel between E.ON Next hubs as needed
* Curiosity for exploring alternative solutions to business challenges
Here's what else you need to know:
* Role may close earlier due to high applications.
* Fixed term contract length - 12 months
* Competitive salary
* Location - Nottingham E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX or Leicester
Leicester - Granite House, Watermead Business Park, Syston, LE7 1PF with travel to our other sites when required.
* Excellent parental leave allowance.
* Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds
* Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
* Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you
* Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture
* Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
* Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
* Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way
* For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
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