Establish Tour Operator Group with different specialist brands is now seeking an experienced Travel Operations Consultant to join their team working partly in their Birmingham city centre office and partly from home but on a part time basis (3 days a week). You will play a key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Working days Tuesday, Friday and Saturday, office hours role, but some flexibility is needed to cover outside normal office hours. Salary is circa £26k pro rota dependent on experience. JOB SUMMARY: A key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Within the assigned product portfolio. Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch al...