This is a part time role working two evenings per week – 5pm-8pm Friday and Sunday evenings. My client is looking to fill this role on a temp to perm basis. You would be working within a team and answering inbound calls. During busy periods this could be as much as 5-10 calls per hour. My client is looking for someone who has worked within a customer service setting (office or retail), who has great communication skills, is helpful and enthusiastic. Always ensuring the customer has a diverse and comprehensive customer service experience. You would be dealing with a variety of call types, calming distressed customers, discussing options and providing information. In return you would be working with a great team on the outskirts of Norwich and there is free carparking. Please submit your details online, or for further information please contact Indiah or Lesley