Functional consultant

Job Description

D365 CE Functional Consultant

Lancashire (Hybrid)


Job Description

We are currently partnering with a well-established MS Partner with a strong international footprint, seeking a D365 CE Functional Consultant to join their team.

This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation.


Key Responsibilities

* Lead and support end-to-end project lifecycles for D365 CE implementations.
* Conduct requirement gathering workshops and translate business needs into functional solutions
* Engage with stakeholders at all levels to ensure alignment and successful delivery
* Configure and customise D365 CE applications to meet client requirements
* Utilise the Power Platform (Power Automate, Power Apps - Both Model-Driven & Canvas, Power BI) to extend and enhance solutions
* Collaborate with cross-functional teams including technical consultants, developers and project managers.
* Provide guidance and best practices to clients on D365 CE capabilities and adoption.


Skills

1. Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure