Administrative Assistant – Centralised Bookings Team
KIMS Hospital – Newnham Court Way, Maidstone
Are you ready to start your career in healthcare administration while earning a nationally recognised qualification?
KIMS Hospital, the largest independent hospital in Kent, is offering an exciting opportunity to join our Centralised Bookings Hub as an Apprentice Administrative Assistant.
This apprenticeship will give you hands-on experience in a busy, supportive team, while you study towards your Customer Service Level 2 qualification. You’ll gain the skills and confidence you need to progress your career in administration and healthcare.
What you’ll be doing
As an Apprentice Administrative Assistant, you’ll learn how to provide outstanding service to patients while supporting the smooth running of our bookings process. Day to day, you will:
1. Learn to accurately record and update patient bookings on our Patient Administration System.
2. Support the bookings process with timely and professional communication.
3. Manage emails and enquiries quickly and efficiently.
4. Work as part of a friendly, fast-paced team dedicated to excellent patient care.
What we’re looking for
You don’t need previous experience – we’ll support and train you every step of the way. What’s most important is that you are:
5. Enthusiastic and motivated to learn.
6. Organised, with great attention to detail.
7. Confident using IT systems (basic Word and Excel is helpful, but full training will be given).
8. A strong communicator, both written and verbal.
9. Flexible, adaptable, and a team player.
Why choose an apprenticeship with KIMS Hospital?
At KIMS Hospital we know our people are our biggest asset. By joining us as an apprentice, you’ll be building your career with support, training, and development opportunities, while enjoying a great place to work.
Our employees enjoy a range of benefits including:
10. Earn while you learn – with a competitive starting salary.
11. 33 days annual leave (including bank holidays) plus your birthday off.
12. Free secure staff parking.
13. Pension scheme.
14. Private health insurance.
15. Life assurance.
16. Discounts on hospital services, retail, and gyms.
17. Employee Assistance Programme.
How to apply
If you’re ready to take the first step into a rewarding career and gain a qualification at the same time, we’d love to hear from you.
For any questions about this role, please contact Diane on 01622 237634 or email .
Please note: Any offers of employment will be subject to proof of eligibility to work in the UK and a satisfactory DBS check.
Posted 5th September 2025
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