Derby Mickleover Hotel, Signature Collection By Best Western
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Fully flexible Team Member required in our busy Hotel. Any candidate must be available for weekends, Experience is not essential but would be very welcomed.
The Opportunity
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.
You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.
Key Responsibilities
* Clean and service guest bedrooms and public areas to company standards within allocated timeframes
* Follow agreed cleaning and presentation standards for all room categories
* Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
* Maintain cleanliness and organisation in linen rooms, cupboards and working areas
* Return all cleaning equipment to designated storerooms at the end of each shift
* Work safely and responsibly, following hygiene and health & safety guidelines
* Contribute positively to the team by working cooperatively and reliably
Benefits
* Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
* Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
* Refer a friend scheme from £500 to £1000 per referral.
* Hospital Plan.
* Online Health Portal.
* Eye Care.
* Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
* Pension Scheme.
* Free meals on duty.
* Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who Is This Role For?
* Takes pride in creating clean, comfortable and well‑presented spaces
* Enjoys practical, hands‑on work and being part of a team
* Pays close attention to detail and follows standards consistently
* Feels comfortable working to routines and timeframes
* Is reliable, responsible and understands the importance of their role
* Values contributing to a calm, welcoming environment for guests and colleagues
Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
Hotel
Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links.
With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers.
The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.
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