Salary: £25,396.80 – £26,000 per annum (dependent on experience and qualifications)
Contract: Permanent, full-time
Hours: 40 hours per week
Location: Cardiff
Who are we?
Seraph Property Management is a rapidly expanding property management company based in Cardiff, overseeing residential, commercial, and leasehold properties across South Wales and England. As an Investors in People-accredited organisation, we are dedicated to providing exceptional service to our clients, and we recognise that outstanding service begins with a supported and empowered team.
What are we looking for?
We're seeking a detail-oriented professional with a strong background in Customer Service and Administration, ideally within the property sector, but not limited to. The ideal candidate will have excellent communication skills, the ability to manage a variety of tasks, and a keen eye for detail to thrive in our Block/Property Management department. They will be perfect for this role if they are enthusiastic about developing their career and growing within the property management industry.
Main Responsibilities:
The main responsibilities of a Property Administrator are to assist and support the Block Management team in the areas of compliance, maintenance, administration and to be the initial point of contact for queries from leaseholders and contractors.
Duties will include, but are not limited to:
* Coordinate with insurance companies.
* Action site inspections for Block Managers as needed.
* Be the main contact for block management issues, liaising with directors and leaseholders.
* Work with contractors and in-house maintenance to assist in coordinating quotes, repairs, and access.
* Communicate with freeholders and leaseholders about maintenance or other property issues.
* Review and complete block management audits.
* Ensure compliance across sites, working with Block Managers and contractors.
* Assist finance with utility suppliers and ongoing bills for managed sites.
* Handle emergency out-of-hours calls (on a rota with the team)
* Assisting Block Managers with organising annual general meetings and providing support by taking minutes
Comprehensive training for all duties will be provided to ensure your success in the role.
What's on offer?
* Additional training bonus for Continuous Professional Development (CPD)
* Private health care
* Cycle to Work Scheme
* Training Bonus
* Duvet Day
* Company Pension
* Company Events
* And many more.
To apply for this vacancy, please submit your CV.
We are an Investors in People accredited organisation and we support individuals who want to progress in their career.
Equal Opportunities: Seraph Property Management is an Equal Opportunities Employer and we welcome applications from all sections of the community.
Job Types: Full-time, Permanent
Pay: £25,396.80-£26,000.00 per year
Benefits:
* Additional leave
* Company events
* Cycle to work scheme
* Private medical insurance
Work Location: In person
Reference ID: PAC020925