We're looking for a driven, organised, and customer-focused leader to support the Store Manager in delivering an exceptional retail experience.
You'll play a key role in managing store operations, supporting with audits and leading a high-performing team. With a strong attention to detail and excellent communication skills, you'll ensure our customer base receives outstanding service every time.
If you have experience in retail management, a passion for customer service, and a desire to grow your career in a dynamic, fast-paced environment - we'd love to hear from you.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Benefits
•Free eyewear up to £550 annually with immediate eligibility.
•On target bonuses of up to £4,212, depending on store performance.
•Stretch target bonuses of up to £8,424, depending on store performance.
•Family and friends discount of 75%, 50% and 25% with a free eye test.
•25 days annual leave with the opportunity to buy or sell holiday.
•Employee Assistance Program offering confidential support for your wellbeing.
•Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Some experiences you might have:
•Solving complex problems for colleagues and customers.
•Being customer obsessed and providing exceptional customer service.
•Displaying a positive attitude that has influenced others to commit to a cause.
•Active listening, having empathy to understand customer and colleague needs.
•Calm under pressure, supporting customers and colleagues in challenging moments.
•Being a team player, working with colleagues to achieve store targets.
•Having positive energy and the potential to become a brand ambassador.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.