We are seeking a highly organised and proactive Customer Service Admin to join our client in Derby. This role is ideal for someone with excellent communication skills, who is comfortable taking phone calls, dispatching orders in a timely matter, and ensuring customer satisfaction through efficient service. Key Responsibilities: Work within the dispatch team to ensure timely and accurate processing of all orders. Ensure all orders are packed correctly before shipment. Provide exceptional customer service support via phone and email. Capable of investigating customer queries and finding solutions. Utilise software for warehouse operations, order tracking, and administration. Handle shipping returns, processing refunds and resolve related queries efficiently. Requirements: Previous experience in a similar role is preferred. Strong communication and organisational skills. Ability to multitask and work under pressure in a fast-paced environment. Must possess a valid drivers license and have reliable transportation due to the roles location. Working Hours: 8:00 AM 4:30 PM, Monday to Friday Location: Derby Pay Rate: £12.21 per hour. We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly on 01773 252222 who are acting as an employment business for this hire. At Recruit 2 You Ltd your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website