ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Job overview The Coborn Centre for adolescent Mental Health is a mental health hospital based at Newham Centre that provides assessment and treatment for male and female individuals experiencing acute mental health difficulties. Our vision is to provide optimum care and treatment to aid recovery and promote wellbeing prior to returning back within the community environment. An exciting opportunity has arisen within the inpatient wards for an enthusiastic Band 3, Support Worker to join our busy and motivated team on Coborn Galaxy Ward. The ward's aim is to deliver a patient focused care that provides patients with an opportunity to better understand the crisis or behaviour that resulted in their admission and to learn coping skills to reduce the risk of relapse. This post will require you to work a mixture of shift work (long days and night shifts). Main duties of the job To actively participate in the assessment and care plan process, caring for both mental health and physical health needs and ensuring care is individualised and truly meets the needs of the service user. Working with registered nurses and other members of the Multi-Disciplinary Team to ensure defined care is implemented, that patients are actively involved in all aspects of their care and fully understand their care. To work as part of a Multi-Disciplinary Team implementing care plans, participating in CPA's ward reviews, Mental Health Review Tribunals and Managers Hearings ensuring that the Support Worker truly influences care. To ensure that you promote creative and meaningful activities, both individually and in groups that promotes recovery. Working for our organisation Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Detailed job description and main responsibilities Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us. Person specification Education/ Qualification/ Training Essential criteria Educated to GCSE level of equivalent Completed or the willingness to undertake Care certificate Desirable criteria GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent Experience Essential criteria Working in a care setting Desirable criteria Dealing with challenging situations Working with Mental Health Service Users Insight into how to evaluate own strengths and development needs, seeking advice where appropriate Experience of providing and receiving complex, sensitive information Knowledge and Skills Essential criteria Excellent verbal and written communication skills Able to manage time to meet deadlines Ability to work autonomously Ability to work as part of a team Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems Demonstrate a degree of emotional intelligence and self-reflection Desirable criteria Demonstrate an understanding of the specialty Ability to take part in reflective practice and clinical supervision activities Ability to deal with non- routine and unpredictable nature of workload and individual patient contact Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice Making Things Better Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services. We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel. Our Community We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care. Aiming High We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rate 'Outstanding' in 2021 We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018. Staff and Service Users United We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us. We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients. Diversity ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace. Other reasons to apply As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply. What Next? If you like the sound of ELFT, don't waste a moment. We sometimes close adverts early if there is a high response, so apply now! As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly. Find us online at www.elft.nhs.uk | Find us on Facebook | Follow us on @NHS_ELFT Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Health Care Support Worker (PDF, 336.6KB) ELFT at a glance (PDF, 151.0KB) Staff Benefits (PDF, 7.1MB) ELFT Strategy (PDF, 153.5KB) Trust Demographic Information (PDF, 1.5MB)