Under 18 disclaimer
This job role involves operating mechanical equipment relevant to the position. We cannot consider applications from anyone under the age of 18, in accordance with health and safety legislation to ensure workplace safety.
Working Pattern:
Week 1:
* Sunday: 06:00-10:00
* Saturday: 18:00-22:00
Week 2:
* Sunday: 18:00-22:00
* Thursday: 18:00-22:00
Join our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in ensuring our store runs smoothly behind the scenes. We're looking for hardworking individuals who pride themselves on delivering, organizing, and preparing products for our colleagues and customers.
Your responsibilities include accepting deliveries, unpacking goods, and preparing crates to keep our shelves stocked. Your efficiency and agility will help create a seamless shopping experience by ensuring products are available for our customers at all times.
Our operations team ensures the store operates like clockwork. You should be ready to work proactively and adapt to various operational tasks.
Digital confidence is essential. You'll use in-store systems and tools to track deliveries, manage stock, and ensure product placement.
Teamwork is crucial. You'll collaborate with colleagues across the store to support operations and foster an inclusive environment.
Flexibility is key. Be prepared to work across different operational tasks and adapt to changing store needs.
Are you ready to join us? Apply now.
Purpose
To deliver a great shopping experience, we seek colleagues who prioritize customers and promote our products. As the store's face, you'll help us improve continuously by representing our brand and listening to customer needs.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and shelves stocked
* Monitor and achieve daily sales targets, promotions, and selling opportunities
* Engage proactively with customers, making recommendations and providing excellent service
* Build product knowledge to assist and sell effectively
* Utilize digital tools and communication channels to serve customers
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to quality
* Openness to feedback and continuous improvement
* Efficient workload management
* Strong communication skills
* Adaptability to change
* Ability to build positive relationships through listening
* Digital proficiency
Everyone's Welcome
M&S is committed to leading the retail industry into a greener, faster, and more inspiring digital future. We are revolutionizing our work and offering exciting opportunities. Join us and make an immediate impact.
We promote inclusion, diversity, and equal opportunities. Our recruitment process is flexible, and we are happy to discuss reasonable adjustments to support your application.
If you require adjustments during the recruitment process, please share these with us. We aim to ensure a fair and transparent assessment. #J-18808-Ljbffr