About The Role
Unlock your best work life and make a difference for every patient.
We’re looking for a Patient Pathway Coordinator to join our referrals team at the Practice Plus Group Hospital, Rochdale.
Our focus is always on ensuring that our patients receive high‑quality treatment quickly, in a clean and comfortable environment. The role demands great attention to detail and the ability to resolve queries at the first opportunity.
What you'll be doing
You'll support North West Ophthalmology in meeting the national 18‑week Referral to Treatment (RTT) standards by analysing and validating patient pathways, monitoring internal processes, and working collaboratively with all departments to ensure patients progress smoothly and waiting‑time targets are consistently achieved.
Key Responsibilities
* Develop a strong understanding of NHS RTT guidance and act as the first point of contact for pathway‑related queries across all staff levels.
* Provide clear advice and support on RTT rules, pathway management, and best practice.
* Take on additional pathway‑related tasks to improve RTT compliance, data capture, and accuracy.
* Investigate, resolve, and correct pathway data issues using electronic hospital information systems.
* Validate patient pathways in line with RTT rules and Practice Plus Group standards.
* Support operational teams in achieving high standards of pathway quality and completeness, escalating concerns where appropriate.
* Attend and contribute to relevant meetings, representing the Patient Pathway and Admin team.
What we’re looking for in you
You should be an experienced administrator, ideally with experience within healthcare, adept at using customer or patient databases, and comfortable handling large amounts of data. You should be self‑motivated with an analytical approach to problem solving.
What you can expect in return
* An extensive range of wellbeing and lifestyle benefits.
* The support you need to grow in your role and continue your professional development.
* An increase of annual leave with years of service.
To apply for the role click on the link below. If you have any questions, contact rebecca.stevens@practiceplusgroup.com in our friendly resourcing team.
We will contact all shortlisted candidates but please note that Practice Plus Group reserves the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to satisfactory pre‑employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.
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