Job Description Field Service Manager Jobs in Dartford at Stannah - Join Our Team! Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day, you'll lead a team of skilled Lift & Escalator Engineers working on industrial lifts. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Engineer looking to progress into a management role. The successful candidate will be based from our Dartford Service Branch, however, travel throughout London is to be expected therefore a full UK driving licence is essential. Working hours: Monday-Thursday 08.00-16.45 and Friday 08.00-15:45 Field Service Manager Job Responsibilities: Efficiently plan Lift and Escalator Engineers workloads Manage absence, performance, and appraisals for the team. Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements Carry out regular site monitoring Maintain relationships with customers, addressing any queries and complaints Maintain credit control logs and CRM Please see here for full Job Description: Field Service Manager job description