Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you.
Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team. Youll be the friendly and professional voice of Tarmac, supporting our valued customers and helping us deliver excellence every single day.
What Youll Be Doing As a Customer Service Coordinator, youll play a vital role in ensuring smooth communication and top-tier service. Your day-to-day will include:
Handling customer enquiries and orders via phone and email with speed and accuracy
Creating positive experiences with every interaction
Performing precise data entry and sales processing
Collaborating with internal teams to resolve issues efficiently
Spotting opportunities to improve processes and enhance service delivery
Maintaining accurate customer records in our CRM system
Communicating with departments like Finance, Depot, and Purchasing
Supporting product delivery and contributing to business success
Building product knowledge and sharing insights with stakeholders
This is a Monday to Friday role, with a rostered Saturday morning (worked from home). After successful training, youll enjoy the flexibility of hybrid working as part of a team rotation.
Who Were Looking For Were seeking someone who brings energy, precision, and a customer-first mindset. The ideal candidate will:
Be confident using IT systems (training provided)
Have a positive, approachable attitude and strong communication skills
Show resilience and tenacity under pressure
Deliver first-class customer service with attention to detail
Thrive in a fast-paced, collaborative team environment
Why Join Us? Be part of a supportive and inclusive team
Enjoy flexible working arrangements
Develop industry-leading product knowledge
Make a real impact on customer satisfaction and business success
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free andconfidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
Training and development opportunities
Interested? Why not click here to find out more? Go on... are you ready to build your future?
Tarmac, a CRH company, is an equal opportunity employer.We arecommittedto creating aninclusivework environment for all employees andactivelyencourage applications from all sectors of the community.
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
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Tarmac Trading Limited
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